Shipping policy
SHIPPING POLICY
Processing Time
Orders are processed within 1 to 3 business days after payment confirmation (for the majority of orders).
Delivery Areas
We currently ship to Denmark, Sweden, Norway, and the Netherlands. Other destinations may be available; please check availability at checkout.
Delivery Times
Once your order has been processed, estimated delivery times vary by destination country:
• Netherlands: 4 to 5 business days
• Norway: 5 to 10 business days
• Denmark: 5 to 11 business days
• Sweden: 6 to 11 business days
These times are estimates and may occasionally vary.
Shipping Costs
We offer free standard shipping on all orders to Denmark, Sweden, Norway, and the Netherlands — no minimum purchase required.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Customs and Import Duties
For orders shipped outside the European Union, additional customs duties or import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.
Questions
For any question about your shipment, contact us at help.novea@gmail.com.